HOLIDAY UPDATES:

We try our very best to get you out your orders very fast! However, during Black Friday weekend and before Christmas we experience very heavy traffic so delays may occur. We thank you for your patience during this time

CANADIAN SHIPPING POLICY

Shipment processing time

All orders are processed within 1-2 business days if they are NOT on "pre-order". Pre-orders will mention the shipping date on them in the item description. If there will be a significant delay in shipment of your pre-order, we will contact you via email. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

----

FREE Standard tracked shipping to Canada when spending a subtotal of $80+ (subtotal = after any discounts added and before taxes)* with exceptions

Our exception for free shipping is provinces in Canada that are very expensive to ship to. If your shipping location is more expensive for couriers to ship to, we charge a small flat rate less than what it costs us and take on the high cost to best support your purchase with us. Another exception is PO boxes.

Otherwise, our flat rate shipping is $12.95 & $14.95 depending on province: To make it easier for you, our shipping is a low flat rate that is less than what it costs us to ship your good(s), if you do not spend more than $80 in our store. For PO boxes, however there's an additional fee to make sure it is shipped correctly with a courier that does ship to PO boxes.

Note: We decided to suspend our express shipping services at this time, due to certain industry delays as we cannot guarantee items arrive at a certain time when using an Express service.

Ontario & Quebec

ORDER PRICE
SHIPPING
SERVICE
PROCESSING TIME
SHIPPING TIME COST
Under $80
Standard Tracked
ICS, Canada Post, UPS Canpar or Purolator
1-2 business days
2-4 Business days
$12.95
$80 & Over
Standard Tracked
ICS, Canada Post, UPS Canpar or Purolator
1-2 business days
2-4 Business days
FREE
Express 0.1lbs - 9lbs
Express Shipping
UPS, Canpar, Purolator, Canpar or DHL
1 business day
1-2 Business days
$25.00
Express 9lbs - 20 lbs (heavier weights cannot be sent express)
Express Shipping
UPS, Canpar, Purolator, Canpar or DHL
1 business day
1-2 Business days
$35.00

 

All Other Provinces*:
*doesn't include exception provinces

ORDER PRICE SHIPPING
SERVICE
PROCESSING TIME
SHIPPING TIME COST
Under $80
Standard Tracked
ICS, Canada Post, UPS Canpar or Purolator
1-2 business days
2-8 Business days
$14.95
$80 & Over
Standard Tracked
ICS, Canada Post, UPS Canpar or Purolator 
1-2 business days
2-8 Business days
FREE
Express 0.1lbs - 9lbs
Express Shipping
UPS, Canpar, Purolator, Canpar or DHL
1 business day
1-2 Business days
$25.00
Express 9lbs - 20 lbs (heavier weights cannot be sent express)
Express Shipping
UPS, Canpar, Purolator, Canpar or DHL
1 business day
1-2 Business days
$45.00

 

IMPORTANT: 

1- Change requests for shipping address or item changes can only be made within 1 hour of placing your order or before your item is processed. Please email us to check in anyway and if your item is processed before we have received your request, unfortunately we will not be able to make any changes.

2- Please keep an eye on your tracking and make sure to pick up your items in a timely manner if they go to the post office. If an item is not picked up and it is sent back to us because of negligence to pick it up on time by the customer, then the customer will be required to pay additional shipping fees to ship the item again. We also incur shipping penalty that we have to pay for the return by shipping couriers.

We offer free shipping on our yoga mats, however, it costs us a lot to ship an item and then we also get charged return penalty fees when items get sent back to us by the courier. Thank you for understanding!

LOST ITEMS?

We love our customers, and it is very important that you get your item(s)! So don't worry, you will receive your order even when there are rare cases of shipping problems. Please contact us to let us know if you have not received your item so we can help you.

-------

PROCESSING TIME:

Please note it takes us 1-2 business days (excludes weekends and holidays) to process and dispatch items if they are NOT on "pre-order". Pre-orders will mention the shipping date on them in the item description.