Updated: November 22, 2021

British Columbia Shipment Delays

Due to the unfortunate flooding in BC, most couriers have suspended their services or delayed it. This will be causing a delay to BC for shipments that we do not have an exact estimate at this time for. Your order will either be held in transit or delayed in transit. 

Tracking Updates Delayed or Glitching

We are currently experiencing some technical delays from tracking updates on the orders. If you received a shipping notification to say that your order is shipped and in 2 days the tracking still says awaiting to be picked up, please note that most items would have been picked up and are already in transit however the tracking is not being updated by the courier. ICS Courier has a technological glitch on the tracking update where it is currently not showing transit times

We thank you very much for your patience and extremely grateful for your patience at this time. We wish we can do more at this time to speed up this process!